Frequently Asked Questions

LivCasino FAQ – All Your Questions Answered, Right Here

From deposits to account security – everything you want to know about livcasino, explained in plain English.

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Deposits made at livcasino via Mobile Pay, Nagad, or Rocket are typically Within 3–10 minutes Funds are credited to your wallet instantly. However, if the mobile banking server is busy, it may take up to 15–20 minutes.

What to do if your deposit hasn't arrived:

  1. Save your transaction ID or reference number (found in your Mobile Pay SMS).
  2. Make sure you've sent to the correct number on the payment page.
  3. If it still hasn't arrived after 20 minutes, contact livcasino Live Chat with your transaction ID.
  4. The support team typically Within 5–15 minutes resolve the issue.

If funds are sent to the wrong number, the recovery process can take some time. Always double-check the number before making a deposit.

The minimum deposit amount at livcasino varies by payment method:

Payment Methods Minimum Maximum
Mobile Pay / Nagad / Rocket৳200৳50,000
DBBL / Bank Transfer৳500৳2,00,000
USDT / BTC$5Unlimited

To claim the welcome bonus, your first deposit must be at least ৳500 as it increases the bonus amount. There are no additional charges on deposits.

There are several common reasons an account may get locked, and each has its own resolution:

Reason 1: Entering the wrong password multiple times
After 5 consecutive incorrect password attempts, your account will be Temporary lock for 30 minutes Wait 30 minutes or reset your password using the "Forgot Password?" option.

Reason 2: KYC Verification Pending
If identity verification isn't completed within the required timeframe after registration, your account may be restricted. Send a photo of your NID or passport to support.

Reason 3: Suspicious Activity
Accounts are locked for security if suspicious login activity or unusual transactions are detected.

Solution: Go directly to livcasino Live Chat and provide your registered mobile number and name. The support team will verify your identity and Within 10–30 minutes will reactivate your account.

Enabling two-factor authentication (2FA) means that even if your password is compromised, no one can access your account. Setting it up on livcasino is straightforward:

  1. Log in to livcasino and go to the profile icon in the top right corner.
  2. Click on the "Security Settings" tab.
  3. Enable the "Two-Step Verification" option.
  4. An OTP will be sent to your registered mobile number – use it to confirm.
  5. From this point on, an SMS OTP will be required every time you log in.

Google Authenticator is also supported. Ask in the support chat and you'll receive a setup guide. Enabling 2FA is strongly recommended — especially if you have a large balance in your account.

Some details on livcasino can be updated by you directly, while others need to be changed through support:

You can change it yourself:

  • Profile Picture
  • Email address (OTP verification required)
  • Password
  • Communication preferences & language settings

Must be done through support:

  • Changing your registered mobile number (NID verification required)
  • Full name change (valid reason required)
  • Date of birth correction

To change your mobile number, contact us via Live Chat or email support@livcasino.app with your old and new numbers along with a photo of your NID. Usually Within 24 hours The process is complete.

That's a fair and important question. livcasino is a licensed online gaming platform operating under an international gaming authority.

Proof of credibility:

  • License: Licensed by an international gaming commission — the license number is displayed in the footer.
  • Payment History: Millions of Bangladeshi users have successfully made withdrawals on a regular basis.
  • SSL Security: Your data and transactions are secured with 256-bit encryption.
  • Transparent rules: All bonus terms and withdrawal rules are clearly stated on the website.
  • RNG Certified: Game results are determined by a verifiable random number generator.

Always stay cautious, though — Responsible Gaming Read through this page and set a budget before you play.

Yes, at livcasino Accumulator Bet (also known as a parlay or accumulator bet) is available. This is a single bet that links multiple events together — if all selections are correct, the odds multiply and you can win big.

How to do it:

  1. Go to the Sports Betting section.
  2. Click your preferred odds on the first match — it will be added to your betslip.
  3. Then add more odds from different matches — up to a maximum of 15 selections.
  4. Go to the "Accumulator" or "Acca" tab on your betslip.
  5. Enter your stake amount to see the multiplied odds and potential winnings.
  6. Click "Confirm Bet".

Example: If you place bets on three matches at odds of 1.8, 2.0, and 1.5 respectively, the combined odds will be 1.8 × 2.0 × 1.5 = 5.4. A ৳1,000 bet would return ৳5,400 if you win.

If even one event loses, the entire bet is lost — that's what makes accumulators high-risk, but the rewards can be significant.

Can't find what you're looking for?
Go to Help Center →

Important things to know about livcasino

The livcasino FAQ page was created to give Bangladesh players straightforward answers to the most commonly asked questions. We believe an informed player is always a better player.

Many players have questions about deposits, withdrawals, security, or game rules while using livcasino. This FAQ covers all of that. And if you still have questions, our support team is always ready to help.

Livcasino's payment system is built with Bangladeshi users in mind. With Mobile Pay, Nagad, and Rocket directly integrated, both deposits and withdrawals are fast. For any issues, reach out via live chat or email in Bengali.

Keep in mind: For questions not covered in the FAQ Help Center page, or speak directly with livcasino support via Live Chat.

Contact Us
💬
Live Chat

Available 24 hours a day, 7 days a week. Use the chat button at the bottom right of the site. Feel free to chat in Bengali.

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Email Support

Support@livcasino.app – you'll typically receive a reply within 2–6 hours.

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Help Center

Find detailed guides and video tutorials at Help Center।

What you should know before using livcasino

Whether you're new or experienced, there are a few things everyone should know

🔐
Account Security

Use a strong password, enable 2FA, and check your login history regularly. Never share your password with anyone.

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Payment Methods

Deposit and withdraw via Mobile Pay, Nagad, Rocket, DBBL, and crypto. Each method has its own limits.

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KYC Verification

Identity verification is required before large withdrawals. Have your NID or passport ready.

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Bonus Terms & Conditions

Every bonus comes with wagering requirements. These must be met before you can make a withdrawal.

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Responsible Gaming

Set limits, take breaks. If you're struggling, Responsible Gaming Go to page.

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Support Connect

For any issues, contact support via live chat or email in Bengali. Response time is 5–30 minutes.

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Got your answers? Start playing now

Register at livcasino, get a 150% bonus on your first deposit, and enjoy the best gaming experience in Bangladesh.

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